1 reviews | Active since Jul 2017

14 Oct 2021, 11:50

Momentum - don't do it

I have been dismissed from work due to transport issues, tried emailing, contacting and calling momentum to withdraw my funds only because I'm in serious need of the money in order to pay my rent and bills, they don't answer calls, don't respond to my mails sent last week already. All I received was an automated email telling me that this process would take weeks, as if I paid them late every month, it's not fair. I can understand 4-5 days that's reasonable, if someone could atleast make these arrangements with me.Don't use these guys.They could be the reason you end up homeless.

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply14 Oct 2021, 12:13
Official
 Good day Ray
Thank you for informing us of your concerns.

As discussed telephonically, I will refer the matter to the funds at work department for urgent assistance and feedback.

Kind regards
NH 
Momentum (SA)
Momentum (SA)'s reply14 Oct 2021, 14:27
Official
Dear Ray
  The fund manager has confirmed that your withdrawal form was received however, this must be signed by your employer as well.  The form has been sent to them for signature and we would suggest that you liaise with them directly. 

Thank you