Momentum don't care about their clients

Momentum don't care about their clients. Just after their money. Unfortunately complaining with the ombudsmen dont help. They just send the contract, but no record of advice. Not saying why they offered a certain product. The broker just offered the cheaper product, unfortunately I signed where the broker changed the product. But no explanation. I know I won't get a pay out because they don't see dystonia as a specific disability. Being in spasms almost every day and being medically boarded is not specific enough. I have other policies but unfortunately I got them after I was diagnosed with dystonia. Just disappointed in the service from Momentum. When you expect the help they just dont care.