SM
Stephen M

1 reviews | Active since Mar 2014

18 Jul 2018, 14:15

Momentum doesnt know SARS requirements

Past Month have been battling to get my correct Tax certificate from Momentum.. they keep on sending me the incorrect document and then when i do receive the correct document they send me the previous years doc and not the correct version, cannot do returns as Momentum been sending me incorrect documents for past month and are my only hold up

0
Replies (5)
Momentum (SA)
Momentum (SA)'s reply18 Jul 2018, 14:24
Official

We appreciate you bringing your concerns to our attention. We will investigate and will contact you in due course.

Kind regards,

N D'Arch

Momentum (SA)
Momentum (SA)'s reply18 Jul 2018, 14:33
Official

Dear Mr Masters,

I refer to our telephone conversation. I have dispatched your 2018 tax certificate to you in a separate email. I hope that this matter has been resolved to your satisfaction.

Kind regards,

N D'Arch

SM
Stephen M's update18 Jul 2018, 14:39
Reviewer Update
Afternoon Please note still incorrect document, have emailed you example of the SARS certificate that is required Regards Stephen Masters
Momentum (SA)
Momentum (SA)'s reply18 Jul 2018, 14:45
Official

Dear Mr Masters,

The certificate I emailed you is the correct contributions certificate. The format changed. All the information that reflected on the 2016 certificate is reflecting on the 2018 certificate that I sent to you.

Unfortunately we are unable to issue you with a certificate in the old format.

Kind regards,

N D'Arch.

SM
Stephen M's update18 Jul 2018, 15:28
Reviewer Update
Afternoon Thanks for all your help and getting the correct documents to me Regards Stephen Masters