Momentum doesn't do what they supposed to do

Item: Momentum (SA)
Rating: 1
Author: Michael H

Hi my name is Michael hosking my father wilfred James hosking passed away on 27/08/2017 he had a short term insurance at momentum policy number ********** 90 since he passed on up to now no payment what so all no communication or feedback on what is happening I'm homeless I'm staying with other people I have no money I got lawyers involved and they doing nothing at all momentum asked for nessierry documents I've sent everything they wanted and got no feed back who can assist me my number is ********** what's the use you have a momentum policy but the beneficiarie does not get paid out

Helpful (0)

Replies (2)

Momentum (SA)'s replyOfficial

22 May 2019, 20:45

We acknowledge receipt of your complaint. We are sorry to hear that you are not getting feedback on this matter. Please give us an opportunity to look into this and we will contact you.
Kind Regards
Qhakazile

Momentum (SA)'s reply22 May 2019, 20:45

Official

Momentum (SA)'s replyOfficial

23 May 2019, 12:20

Dear Michael

Our claims management team has confirmed that they cant get hold of you on the number provided. They have confirmed that they will keep on trying, in order to provide you with the necessary feedback.

Kind regards
Natasha

Momentum (SA)'s reply23 May 2019, 12:20

Official