SS
Suemari S
1 reviews | Active since Nov 2019
08 Nov 2019, 09:32
Momentum does not pay out!
I have submitted my claim for my provident fund with momentum funds at work on the 2cnd of Sept as I am leaving the country Soon. It has since been more than 10 weeks waiting for the payout to happen with nothing! Each and every day I call your contact centre and each time I get a different answer. I have to sort this out before I move to a different country please! Time is running out.. I DON'T KNOW WHO TO TALK TO AND WHAT TO DO ANYMORE. It is like running face first into a brick wall everyday. This is my money. Not yours. Please help me sort this out as soon as possible. I am willing to do anything.
Helpful (0)
Replies (5)0
Replies (5)
Momentum (SA)'s replyOfficial
08 Nov 2019, 10:19Dear Suemari
A manager will contact you shortly to assist you with the concerns you have raised.
Regards
EdB
A manager will contact you shortly to assist you with the concerns you have raised.
Regards
EdB
Momentum (SA)'s reply08 Nov 2019, 10:19
Official
Dear Suemari
A manager will contact you shortly to assist you with the concerns you have raised.
Regards
EdB
A manager will contact you shortly to assist you with the concerns you have raised.
Regards
EdB
Momentum (SA)'s replyOfficial
08 Nov 2019, 11:56Please accept our apologies for the service which you have received. I confirm that our manger has called you.
Kind Regards
Sue
Kind Regards
Sue
Momentum (SA)'s reply08 Nov 2019, 11:56
Official
Please accept our apologies for the service which you have received. I confirm that our manger has called you.
Kind Regards
Sue
Kind Regards
Sue
SS
Suemari S's updateReviewer Update
08 Nov 2019, 21:12Good evening Sue..
I have not received a call from anyone yet. I have the phone records to prove this. Can you kindly double check? I really need some help please. I will be flying over soon.
I have not received a call from anyone yet. I have the phone records to prove this. Can you kindly double check? I really need some help please. I will be flying over soon.
SS
Suemari S's update08 Nov 2019, 21:12
Reviewer Update
Good evening Sue..
I have not received a call from anyone yet. I have the phone records to prove this. Can you kindly double check? I really need some help please. I will be flying over soon.
I have not received a call from anyone yet. I have the phone records to prove this. Can you kindly double check? I really need some help please. I will be flying over soon.
SS
Suemari S's updateReviewer Update
11 Nov 2019, 08:00Good day.
Kindly contact me regarding this issue. It is urgent please.
Kindly contact me regarding this issue. It is urgent please.
SS
Suemari S's update11 Nov 2019, 08:00
Reviewer Update
Good day.
Kindly contact me regarding this issue. It is urgent please.
Kindly contact me regarding this issue. It is urgent please.
Momentum (SA)'s replyOfficial
11 Nov 2019, 08:41Morning
I refer to our telephone conversation and confirm that I have escalated this to the Head of the department.
Kind Regards
I refer to our telephone conversation and confirm that I have escalated this to the Head of the department.
Kind Regards
Momentum (SA)'s reply11 Nov 2019, 08:41
Official
Morning
I refer to our telephone conversation and confirm that I have escalated this to the Head of the department.
Kind Regards
I refer to our telephone conversation and confirm that I have escalated this to the Head of the department.
Kind Regards