Momentum does not care about its clients

My father in law passed away in September 2014 of Cancer and was insured by Momentum through his company for life, disability and retirement.<br> <br> To date we have been fighting with momentum regarding his death benefits and are yet to receive finalization of his claim.<br> <br> We have forward all the necessary documents and were promised in June 2015 almost a year later that everything has been finalized and that the trustees were sitting with the case for processing. <br> <br> in December 2015 I called again to enquire why the process is taking so long and was advised that it was forward to the trustees for finalization.<br> <br> Extremely irate at receiving the exact same feedback i received a few months prior I managed to contact the portfolio head Allison Reddy/Rassouw and she assured me she would give feedback by the end of business the following day. NOTHING! I have called, left messages and sent emailed but Allsion does not have the decency to return my messages.<br> <br> In the meantime my mother in law who is unemployed and about to loose her house is struggling financially and emotionally to receive closure on the above matter.<br> <br> Dont ever for one moment think that momentum has its clients interest at heart