RG
Riaan G

1 reviews | Active since Oct 2021

17 Sept 2024, 12:07

Momentum does not care !

The Worst service EVER. More than 80 calls were made without any answer. After 20 min a call is dropped.

More Than 20 mails have been sent without any response. No complains are answered.

My client retired on 1 August 2024 and do not get an income due to the fact that Momentum Transnet Retirment Funds just do not care about a client.

Very nice to take a monthly cost from the clients account but client service is non existent

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply17 Sept 2024, 12:12
Official
Thank you for your posting.

The matter has been escalated to the Fund manager of Transnet funds for assistance.

Kind regards
NH