1 reviews | Active since Sept 2018
Momentum - Disgusting Service - Do not invest with them!
I have a momentum investo policy, which i have been trying to cancel and cash out. I completed the forms and sent them in on the 13 August 2018, and to date have had nothing but excuses from Momentum. They quoted me a lead time of ten to twelves working days, yet, it has now been 24 working days, and still no positive feedback from them. I have even sent an email to a Gugulethu, who is apparently the customer services manager, but did not even get a response. DON'T INVEST WITH MOMENTUM, YOU WILL HAVE ENDLESS NIGHTMARES TRYING TO GET YOUR MONEY OUT OF THEM!
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Kind regards
Michele Coetsee
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Kind regards
Michele Coetsee
I received confirmation that the proceeds has been released and it should reflect in your account. There was a delay in this matter and this will be taken up internally with the relevant parties.
This is not the kind of service that Momentum like to provide to our clients.
Kind regards
Michele Coetsee
I received confirmation that the proceeds has been released and it should reflect in your account. There was a delay in this matter and this will be taken up internally with the relevant parties.
This is not the kind of service that Momentum like to provide to our clients.
Kind regards
Michele Coetsee