AK
Annick K

1 reviews | Active since Aug 2018

23 Apr 2022, 13:18

Momentum Disgrace

I am a bookkeeper and I have been trying to get Momentum to issue a correct tax directive for one of my clients, been going on for nearly four months now and following up every month. My client is being penalised by SARS because he cannot submit his tax return because Momentum issued a tax directive without his income tax number on it.

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply25 Apr 2022, 08:16
Official
Dear Ms de Klerk,

We take pride in ensuring our customer’s satisfaction.  Unfortunately, we did not meet your expectations.  I will re-direct your posting to a manger and they will contact your shortly.

Regards,

ND