Momentum Destroys a Special Family Event

Momentum destroyed my road trip with my son visiting from New York. I called in and asked how I could access my funds in my Investo facility - the consultant Chantelle Raath gave me a list of requirements and offered me the possibility of paying a fee to accelerate the transaction to a 24 hour horizon. I submitted all documents and committed to pay the fee for fast tracking. Today I fetched my son and we set out to KZN. On the way to KZN I decided to call in and check progress. Only then was I informed that additional documents (which were at home in JHB were required). I asked for a commitment from the Manager (Tsepang) for the payment of my monies if I returned to JHB and submitted the documents. He committed. I returned from 100km away from JHB, submitted the documents and waited to hear. After hearing nothing, I called in to be told that Tsepang and Chantelle had left for the day without opening my email. I was then told rudely that all payments will only be done on Monday. This ABSOLUTELY disgusting as it is MY cash I am asking for, I fulfilled all requirements and Momentum FAILED !!! They have destroyed my special plan for my son. DONT DO BUSINESS WITH THESE AMATEURS !! Worse still they had me on hold for a total of 40-50 minutes !!