SL
Shikesh L
1 reviews | Active since Jun 2019
07 Jun 2019, 10:05
Momentum Delivers Disgusting Customer Experiences
Momentum back office processes and service agent delivery is disgusting. Requested urgent information from yet they never follow up and have no concern over the costs associated to poor service delivery. Matters are given no/low priority yet they profess to be such a professional company. - Shikesh
Helpful (0)
Replies (4)0
Replies (4)
Momentum (SA)'s replyOfficial
07 Jun 2019, 10:13Dear Shikesh
Please refer to the e-mail I sent you; Could you please provide your identity number or the specific policy number to ensure the urgent attention to your concern.
Kind regards
EdB
Please refer to the e-mail I sent you; Could you please provide your identity number or the specific policy number to ensure the urgent attention to your concern.
Kind regards
EdB
Momentum (SA)'s reply07 Jun 2019, 10:13
Official
Dear Shikesh
Please refer to the e-mail I sent you; Could you please provide your identity number or the specific policy number to ensure the urgent attention to your concern.
Kind regards
EdB
Please refer to the e-mail I sent you; Could you please provide your identity number or the specific policy number to ensure the urgent attention to your concern.
Kind regards
EdB
SL
Shikesh L's updateReviewer Update
07 Jun 2019, 10:48Dear EdB
No email has been received.
No email has been received.
SL
Shikesh L's update07 Jun 2019, 10:48
Reviewer Update
Dear EdB
No email has been received.
No email has been received.
Momentum (SA)'s replyOfficial
07 Jun 2019, 11:00Dear Shikesh
Do not worry; I managed to trace your policy contract number and I am in consultation with the relevant areas.
I will keep you updated.
Thank you for your response
EdB
Do not worry; I managed to trace your policy contract number and I am in consultation with the relevant areas.
I will keep you updated.
Thank you for your response
EdB
Momentum (SA)'s reply07 Jun 2019, 11:00
Official
Dear Shikesh
Do not worry; I managed to trace your policy contract number and I am in consultation with the relevant areas.
I will keep you updated.
Thank you for your response
EdB
Do not worry; I managed to trace your policy contract number and I am in consultation with the relevant areas.
I will keep you updated.
Thank you for your response
EdB
Momentum (SA)'s replyOfficial
07 Jun 2019, 13:43Dear Shikesh
A confirmation e-mail has been sent to you, where the relevant information has been included.
Regards
EdB
A confirmation e-mail has been sent to you, where the relevant information has been included.
Regards
EdB
Momentum (SA)'s reply07 Jun 2019, 13:43
Official
Dear Shikesh
A confirmation e-mail has been sent to you, where the relevant information has been included.
Regards
EdB
A confirmation e-mail has been sent to you, where the relevant information has been included.
Regards
EdB