1 reviews | Active since Sept 2010
MOMENTUM DELAYING TACTICS - ANNUITY NOT BEING PAID OUT
Totally disgusted in the service from Momentum. So many excuses and delays in paying out our Annuity. Shame on you Momentum, you are giving us the run around, each time a different excuse ..... but alas so bad when you use an excuse like "waiting for tax certificate" when a week ago an agent confirmed it had been received and payment was just waiting for a signature. You are creamy interest off your clients!!!! I am sure that is not legal ... Will definitely not be making use of or recommending your services. Most definitely not happy!!
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Kind regards
Michele Coetsee
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Kind regards
Michele Coetsee
I received confirmation that the amount has been paid into your account, it should already reflect as we have done a immediate payment.
The matter has been taken up internally as this is not the kind of service we would like to provide to our clients.
Kind regards
Michele Coetsee
I received confirmation that the amount has been paid into your account, it should already reflect as we have done a immediate payment.
The matter has been taken up internally as this is not the kind of service we would like to provide to our clients.
Kind regards
Michele Coetsee