Momentum death claims.

Momentum:

IT HAS BEEN 1YEAR AND 4 MONTHS (25 November 2021) SINCE MY FATHER HAS PASSED AWAY. (I am pretty sure he paid you on time for his : life policy,annuity fund,provident fund)

Since 2 months after my father passed away i have been calling emailing and submitting documents as requested.

This is my story: Keep in mind in my fathers Will (that we are almost sure has been tempered with, but dont have money to fight) it states that the provident fund has to be devided between myself my brother and his partner.

The life policy of my father has been paid out to the estate (which almost all of my dads stuff goes to her)with no approved executor letter R790,000

Then we submitted documents called probably 50 times and email all the time to stay updated and keep your agents and assessors informed. Then we get a email in February 2023 that the outcome of the annuity fund which amounts to R20,000 is also allocated to my fathers partner.

So my point in this above mentioned is: Firstly- they knew we were mentioned fpr the provident fund but yet make us submitt documents for the annuity fund. Secondly- after we have informed them that myself and my brother is /was fanancially dependent on my father and that his partner refuses to give us anything or something of my father that is including his ashes.

Now we find out that there has been ZERO PROGRESS ON THE PROVIDENT FUND. How ridiculous? I called the relevant department after receiving the policy number for the provident fund after a year. I asked to speak to the assesor as that was what the agent told me to do, well as we might expect every time i call she is either on leave or she's busy.

The assesor that worked with the annuity fund confirmed that she has forwarded all the documents to the assesor working on the provident fund . i asked the agent if they have recieved it they said NO. Tight once again i go get all the documents and submitt them. Today i needed to hear she is on leave again?

Seriously. We are suffering as the children of the deceased. we are now forced to be independent by lending money left and right to survive.

If i could recieve a call from momentum and explain my whole story that would be appreciated other wise i will take further steps . this needs to come to a wrap up stage now REALLY.