cS
cressida S
1 reviews | Active since Jun 2014
09 Aug 2020, 18:47
Momentum
I moved over all myl8fe policies and opened an RA with Momentum. Worst mistake.
Terrible communication!!!
I have been trying to cancel my RA with them since last week. I have phoned and emailed daily. No feedback just an automated email saying someone will contact me to cancel life cover! Which part of RA do you not understand. I am so frustrated.
How difficult is this to process. I have completed all necessary documentation but no confirmation.... nothing.
No I want to cancel everything.
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Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
10 Aug 2020, 08:22Thank you for taking the time to inform us of your concerns. I am truly sorry for the frustration you have been experiencing.
Unfortunately I cannot trace your retirement annuity with the information you provided on this HelliPeter posting. I will contact you on Tuesday to obtain your investment number and then I will investigate why your request has not yet been finalised and provide you with feedback.
Kind regards
CK
Unfortunately I cannot trace your retirement annuity with the information you provided on this HelliPeter posting. I will contact you on Tuesday to obtain your investment number and then I will investigate why your request has not yet been finalised and provide you with feedback.
Kind regards
CK
Momentum (SA)'s reply10 Aug 2020, 08:22
Official
Thank you for taking the time to inform us of your concerns. I am truly sorry for the frustration you have been experiencing.
Unfortunately I cannot trace your retirement annuity with the information you provided on this HelliPeter posting. I will contact you on Tuesday to obtain your investment number and then I will investigate why your request has not yet been finalised and provide you with feedback.
Kind regards
CK
Unfortunately I cannot trace your retirement annuity with the information you provided on this HelliPeter posting. I will contact you on Tuesday to obtain your investment number and then I will investigate why your request has not yet been finalised and provide you with feedback.
Kind regards
CK
cS
cressida S's updateReviewer Update
11 Aug 2020, 16:41A really big THANK YOU to Charmaine Klopper.
Thank you for the speedy feedback and excellent service :)
Much appreciated.
Thank you for the speedy feedback and excellent service :)
Much appreciated.
cS
cressida S's update11 Aug 2020, 16:41
Reviewer Update
A really big THANK YOU to Charmaine Klopper.
Thank you for the speedy feedback and excellent service :)
Much appreciated.
Thank you for the speedy feedback and excellent service :)
Much appreciated.