EVdM
Eugene Van der Merwe

1 reviews | Active since Jan 2013

28 Nov 2023, 09:41

Momentum Customer Service is Non-existant!!!

This is now the second time I am forced to complain on HP about the absolute lack of assistance and feedback from Momentum. The service is HORRIBLE and a one Solly Jele only responds when he deels like it. He was the one handeling the first complaint and was helpful at the start, but nothing has been sorted out, I am still waiting for my money and now he is MIA as well!!! Pathetic company

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply28 Nov 2023, 11:12
Official
Thank you for informing us of your concerns. The matter has been escalated to the Fund Manager for assistance.

Kind regards
NH
EVdM
Eugene Van der Merwe's update28 Nov 2023, 11:38
Reviewer Update
I’ve heard this one before. . . . .
EVdM
Eugene Van der Merwe's update28 Nov 2023, 15:48
Reviewer Update
Solly said he will come back to me by 12:00, it is now 15:48 and still no word. . . . .