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Mbhoni M
1 reviews | Active since Feb 2013
17 Oct 2024, 14:34
Momentum corporate is bad
Been experiencing the worst customer experience with Momentum. After holding for 25 minutes the consultant hung up because he did not have answers, and it is by luck for them to answer. Been getting same feedback for the past 3 weeks regarding my pension fund claim.
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
17 Oct 2024, 14:40Dear Mbhoni,
Thank you for your email. We have redirected your posting to the Fund Administrator for further assistance.
Regards,
ND
Thank you for your email. We have redirected your posting to the Fund Administrator for further assistance.
Regards,
ND
Momentum (SA)'s reply17 Oct 2024, 14:40
Official
Dear Mbhoni,
Thank you for your email. We have redirected your posting to the Fund Administrator for further assistance.
Regards,
ND
Thank you for your email. We have redirected your posting to the Fund Administrator for further assistance.
Regards,
ND
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Mbhoni M's updateReviewer Update
28 Oct 2024, 13:592 weeks later no Fund administrator has contacted me 😔
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Mbhoni M's update28 Oct 2024, 13:59
Reviewer Update
2 weeks later no Fund administrator has contacted me 😔
Momentum (SA)'s replyOfficial
28 Oct 2024, 14:09Dear Mbhoni,
Thank you for your feedback. I have again forwarded your message to the Employee Benefits department and requested that they escalate the matter.
Regards,
ND
Thank you for your feedback. I have again forwarded your message to the Employee Benefits department and requested that they escalate the matter.
Regards,
ND
Momentum (SA)'s reply28 Oct 2024, 14:09
Official
Dear Mbhoni,
Thank you for your feedback. I have again forwarded your message to the Employee Benefits department and requested that they escalate the matter.
Regards,
ND
Thank you for your feedback. I have again forwarded your message to the Employee Benefits department and requested that they escalate the matter.
Regards,
ND