CM
Carol M
1 reviews | Active since Jan 2024
03 Jan 2024, 12:37
Momentum Corporate Fund a complete dissapointment
This is by far the worst company I have ever dealt with. I got a call regarding my late husband's fund to be paid out. I was told to submit all the relevant documentation and that it can take up to 12 months for the board of trustees to approve. It is now 1 Year and 3 months later! and I am still waiting. I now get told that they have a backlog but they have escalated the claim for urgent review and approval. MY QUESTION IS WHAT DOES THE BOARD OF TRUSTEES DO IF ALL I SEE IS HOW PEOPLE HAVE TO WAIT FOR THE OUTCOME. I WILL NEVER RECCOMENT MOMENTUM TO ANYONE!!!
Helpful (0)
Replies (4)0
Replies (4)
Momentum (SA)'s replyOfficial
03 Jan 2024, 12:43Carol
We would really like to assist you, but we require your husband's particulars, e.g. his initials and surname plus his identity number to enable us to refer the matter to the correct fund manager.
You can respond with a private reply.
Thank you kindly
Regards
EdB
We would really like to assist you, but we require your husband's particulars, e.g. his initials and surname plus his identity number to enable us to refer the matter to the correct fund manager.
You can respond with a private reply.
Thank you kindly
Regards
EdB
Momentum (SA)'s reply03 Jan 2024, 12:43
Official
Carol
We would really like to assist you, but we require your husband's particulars, e.g. his initials and surname plus his identity number to enable us to refer the matter to the correct fund manager.
You can respond with a private reply.
Thank you kindly
Regards
EdB
We would really like to assist you, but we require your husband's particulars, e.g. his initials and surname plus his identity number to enable us to refer the matter to the correct fund manager.
You can respond with a private reply.
Thank you kindly
Regards
EdB
Momentum (SA)'s replyOfficial
03 Jan 2024, 13:51Carol
Thank you for the feedback provided.
Regards
EdB
Thank you for the feedback provided.
Regards
EdB
Momentum (SA)'s reply03 Jan 2024, 13:51
Official
Carol
Thank you for the feedback provided.
Regards
EdB
Thank you for the feedback provided.
Regards
EdB
CM
Carol M's updateReviewer Update
07 Feb 2024, 10:085 Weeks have gone by and still no feedback from Momentum. This is really by far the worst company I have ever dealt with. Surely by now, the board of trustees had to finalize it. For over a year and 3 months, I have been waiting and still, I get told they have to sit... What a poor excuse. Momentum is a real LET DOWN!!!!! Never will I want to deal with them after this!!!
CM
Carol M's update07 Feb 2024, 10:08
Reviewer Update
5 Weeks have gone by and still no feedback from Momentum. This is really by far the worst company I have ever dealt with. Surely by now, the board of trustees had to finalize it. For over a year and 3 months, I have been waiting and still, I get told they have to sit... What a poor excuse. Momentum is a real LET DOWN!!!!! Never will I want to deal with them after this!!!
Momentum (SA)'s replyOfficial
07 Feb 2024, 10:55Carol
The matter has been escalated to the relevant Fund Manager for their urgent attention.
Regards
EdB
The matter has been escalated to the relevant Fund Manager for their urgent attention.
Regards
EdB
Momentum (SA)'s reply07 Feb 2024, 10:55
Official
Carol
The matter has been escalated to the relevant Fund Manager for their urgent attention.
Regards
EdB
The matter has been escalated to the relevant Fund Manager for their urgent attention.
Regards
EdB