JJ
Jozi J

1 reviews | Active since Jul 2019

27 Nov 2025, 16:00

Momentum clearly has no customer service ethic

Inability to contact Momentum during normal working hours / alternatively, one is able to phone but the specific person is never available or "has gone home" during working hours. In addition, when one requests a quote it literally takes at least a week if not more. Clearly the company does not care about serving customers as that is their objective - not selling goods as it has no goods to sell.

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply28 Nov 2025, 07:50
Official
Dear Jozi 
Thank you for your message. 
Kindly provide us with your identity number and policy number in order to assist. 
Should you not have a policy number kindly provide us with more details for us to assist further.
Kind regards
Mvdm