EF
Edward F
1 reviews | Active since Nov 2021
02 Nov 2021, 18:48
Momentum Claims Payout
I would like to voice my unpleasant experience thus far with Momentum.
On the 28th September 2021 I submitted my claims form for a retirement policy I have with Momentum. After not receiving any feedback or confirmation of receipt, I emailed them again on 15 October 2021, asking that they please confirm receipt of my forms or advise how far they are with processing my claim.
Up until today, I have not heard anything from Momentum and I find this very displeasing. I have been retired since 2018.
I would like an update on my claim and how long it will take before I get my payout. At this rate, I would not recommend Momentum to anyone!
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
03 Nov 2021, 08:57Dear Mr. Ford,
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
REgards,
ND
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
REgards,
ND
Momentum (SA)'s reply03 Nov 2021, 08:57
Official
Dear Mr. Ford,
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
REgards,
ND
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
REgards,
ND
EF
Edward F's updateReviewer Update
10 Nov 2021, 14:43Up until today, 10th November 2021, I have received no communication from Momentum or any manager whatsoever.
Why is this taking so long???
Why is this taking so long???
EF
Edward F's update10 Nov 2021, 14:43
Reviewer Update
Up until today, 10th November 2021, I have received no communication from Momentum or any manager whatsoever.
Why is this taking so long???
Why is this taking so long???
EF
Edward F's updateReviewer Update
30 Nov 2021, 13:13Good day All
I'd like to thank Nicolette D'Arch for her amazing efforts in having the aforementioned funds paid to me.
She kept me informed every step of the way and didn't hesitate to request information that she required, that I had not initially provided.
The funds have since entered my bank account and I am very grateful for this.
Thank you once again Nicolette and Momentum.
Much Appreciated.
I'd like to thank Nicolette D'Arch for her amazing efforts in having the aforementioned funds paid to me.
She kept me informed every step of the way and didn't hesitate to request information that she required, that I had not initially provided.
The funds have since entered my bank account and I am very grateful for this.
Thank you once again Nicolette and Momentum.
Much Appreciated.
EF
Edward F's update30 Nov 2021, 13:13
Reviewer Update
Good day All
I'd like to thank Nicolette D'Arch for her amazing efforts in having the aforementioned funds paid to me.
She kept me informed every step of the way and didn't hesitate to request information that she required, that I had not initially provided.
The funds have since entered my bank account and I am very grateful for this.
Thank you once again Nicolette and Momentum.
Much Appreciated.
I'd like to thank Nicolette D'Arch for her amazing efforts in having the aforementioned funds paid to me.
She kept me informed every step of the way and didn't hesitate to request information that she required, that I had not initially provided.
The funds have since entered my bank account and I am very grateful for this.
Thank you once again Nicolette and Momentum.
Much Appreciated.