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CSM S

1 reviews | Active since Nov 2017

06 Apr 2018, 18:08

Momentum Claim Barred

I lodged my application to withdraw MY provident fund savings in January 2018 but still up to date momentum has not responded to my applifation.I got retrenched from my previous company and I decided to withdraw my momentum provident fund money but was so dissapointed that after lodging my application, there was no correspondence from the Momentum and it has been 2 months of calling and sending follow up emails to no avail.Im planning on taking necessary action in order for me to get my money.

0
Replies (10)
Momentum (SA)
Momentum (SA)'s reply09 Apr 2018, 07:59
Official

Thank you for your feedback, a manager will make contact with you.

Kind regards

Michele Coetsee

Momentum (SA)
Momentum (SA)'s reply09 Apr 2018, 09:33
Official

Good Day

Our Client Care person has attempted to call you and will call again.

We were waiting for the date of withdrawal from your employer and note that they have now processed the claim on their portal.

The claim is now in process.

Kind Regards

Sue

CS
CSM S's update09 Apr 2018, 09:54
Reviewer Update
Kindly confirm when I can get my money.That's all I am interested in because it has taken ages for me to withdraw this money.
CS
CSM S's update09 Apr 2018, 09:54
Reviewer Update
Kindly confirm when I can get my money.That's all I am interested in because it has taken ages for me to withdraw this money.
CS
CSM S's update09 Apr 2018, 09:54
Reviewer Update
Kindly confirm when I can get my money.That's all I am interested in because it has taken ages for me to withdraw this money.
CS
CSM S's update09 Apr 2018, 09:54
Reviewer Update
Kindly confirm when I can get my money.That's all I am interested in because it has taken ages for me to withdraw this money.
CS
CSM S's update09 Apr 2018, 09:54
Reviewer Update
Kindly confirm when I can get my money.That's all I am interested in because it has taken ages for me to withdraw this money.
CS
CSM S's update25 Apr 2018, 12:12
Reviewer Update
Momentum assured me that I will get MY money in 15 days from the 9th ,it is now 16 days and I haven't received MY money for Provident fund claim. ITS Officially now 3months since I lodged my application for withdrawal of MY provident fund money. Please release my money!
Momentum (SA)
Momentum (SA)'s reply25 Apr 2018, 13:57
Official

I confirm that the claim has been paid. I apologise for the delays this was however out of our control.

Kind Regards

Sue

CS
CSM S's update26 Apr 2018, 09:40
Reviewer Update
Thank you for processing my claim.I received all MY money today.