mA
molebogeng A

1 reviews | Active since Oct 2015

02 Oct 2019, 20:51

Momentum Claim

It's disappointing how I dont get proper help everytime I contact momentum regarding my pension claim logged in July, that I have to resort to using this platform. I have not received any contact since the claim was logged and nobody there seems to know what's going on. I was told it's handled by Sandra who will contact me back. This was two days ago and im still waiting on that call.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply03 Oct 2019, 08:07
Official
Thank you for taking the time to inform us of your concerns. It has been referred for the attention of the relevant department. You will be contacted soon. 
 
Kind regards
CK 
Momentum (SA)
Momentum (SA)'s reply03 Oct 2019, 09:56
Official
i refer to our telephone conversation. Please accept our most sincere apologies. I confirm that I have referred the matter to the Head of the Fund.

Kind Regards

Sue