Momentum can't seem to answer a simple question about their own Investo 8 product

Struggling since 21 June to get simple answer on the Exit Fee Term of 10 years. Since my complaint started 21 June I only received policy documentation on the 12 July after numerous attempts.

Tshepang a so called manager called me and we eventually provided the policy document a few days after.

Tshepang ignored my email asking the same question. No one seems to care. Rehash of same information and semi-automated answers to questions. Get an actuary to call me as no one seems to understand the Investo 8 Product.