JF
Johan F
1 reviews | Active since Nov 2017
15 Nov 2019, 17:55
Momentum cant get the basics right
I have various policies and gap covers and medical aid with this company. It costs me thousands a month, yet they keep getting my very easy adress wrong. I have asked the call cwntre and my broker to change the adress, yet they cant get this simple thing right. What if i actually have a problem??? I have lost faith in the s****s of this business and all my policies are with them, will have to start thinking of changing to a comapny that gets the basics right. I have never claimed, but at this stage i am scared of what would happen, since they mess up even the most basic things, but they will never make a mistake when they have to deduct your premiums.... funny how that works....
Helpful (0)
Replies (2)0
Replies (2)Momentum (SA)'s replyOfficial
18 Nov 2019, 08:26Thank you for your feedback, we will contact you to resolve this matter.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum (SA)'s reply18 Nov 2019, 08:26
Official
Thank you for your feedback, we will contact you to resolve this matter.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum (SA)'s replyOfficial
18 Nov 2019, 12:51I refer to our telephone conversation and would like to apologise for the frustration this matter has caused you. Your next communication should reflect the correct address.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum (SA)'s reply18 Nov 2019, 12:51
Official
I refer to our telephone conversation and would like to apologise for the frustration this matter has caused you. Your next communication should reflect the correct address.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
