LT
Leone T

1 reviews | Active since Aug 2013

04 Mar 2019, 17:39

Momentum - Breaking of contract

I am very unhappy with the way momentum is treating me.

It is time for my anuity to pay out. I went to Momentum in Carletonville and I spoke to Francois Croukamp in the beginning of February 2019. He then told me that the law has changed and that I will not receive my full anuity investment. I told Francois I have the original contract. I took my contract to him and discussed it as on my contract it stipulates that in the event of pay out date I am entitled to the full amount invested.

Francois made copies of the contract and said he will send it to Head Office. I went there numerous times and returned home without any resolutions or help from the Carletonville branch.

Today I get a phone call from Momentum Carletonville to state that they will only pay out 1 third of my money. This is unacceptable as I have a legit contract. I am very upset and dissapointed.

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply05 Mar 2019, 06:30
Official
Dear Leone

Your posting has been duly noted.  I can assure you that you will be contacted shortly.

Kind Regards
Floraine van Buuren