YK
Yagha K
1 reviews | Active since Jul 2012
19 Jan 2022, 08:09
Momentum bad service.
Good day I have been waiting for a claim which I have logged 3 weeks ago. They don't keep me up to date with what's happening regarding the claim. When I call them story upon story. I never skipped one payment and don't put in unnecessary claims. Service is very poor and are now looking at other insurance companies where I can get better service. The least I expect from them is to keep me posted on developments.
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Replies (1)
Momentum (SA)'s replyOfficial
19 Jan 2022, 09:24Dear Yagha
Thank you for informing us of your concerns.
I am unable to trace any policies under your identity number.
As we have different business units within Momentum, can you please provide us with a policy number, or alternatively the department which you have been dealing with. This will enable us to refer the matter to a manager in the correct department for urgent assistance and feedback.
Thank you
NH
Thank you for informing us of your concerns.
I am unable to trace any policies under your identity number.
As we have different business units within Momentum, can you please provide us with a policy number, or alternatively the department which you have been dealing with. This will enable us to refer the matter to a manager in the correct department for urgent assistance and feedback.
Thank you
NH
Momentum (SA)'s reply19 Jan 2022, 09:24
Official
Dear Yagha
Thank you for informing us of your concerns.
I am unable to trace any policies under your identity number.
As we have different business units within Momentum, can you please provide us with a policy number, or alternatively the department which you have been dealing with. This will enable us to refer the matter to a manager in the correct department for urgent assistance and feedback.
Thank you
NH
Thank you for informing us of your concerns.
I am unable to trace any policies under your identity number.
As we have different business units within Momentum, can you please provide us with a policy number, or alternatively the department which you have been dealing with. This will enable us to refer the matter to a manager in the correct department for urgent assistance and feedback.
Thank you
NH