JB
JB B

1 reviews | Active since Mar 2022

26 Mar 2026, 21:20

Momentum bad service.

I’m extremely disappointed with Momentum and how they’ve handled my FundsAtWork payout. The process has been dragging on since the beginning of February, and it still hasn’t been resolved.

There has been little to no proper communication throughout this entire time. I’ve had to follow up repeatedly, only to receive vague or delayed responses. It honestly feels like no one is taking accountability or prioritizing my case.

This kind of delay is unacceptable, especially when it comes to people’s funds. I expected far better service and transparency.

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply27 Mar 2026, 11:37
Official
Dear JB
Thank you for your message.
I have escalated your complaint to the fund managers for further assistance and investigation.
Kind regards
Mvdm