DC
Devin C
1 reviews | Active since Nov 2013
12 Jul 2023, 08:03
Momentum are HOPELESS. Should be 0 Stars
Momentum are taking their lack of customer service to new heights.... I have been trying to sort out a tax issue regarding a lump sum payment for FAR too long. First email was sent back in March.
I have emailed several times with no response. I have called several times and have recieved none of the promised feedback. No one EVER gets back to me.
I live in Zambia so have been making international calls, and have spent close to R1000 on calls alone, only to get no response. Meanwhile I am collecting penalty fees from SARS based on momentums administrative error.
My contact is +***44
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
12 Jul 2023, 08:22Thank you very much for the feedback that you have provided to us. We have escalated your posting to a manager in our Funds at work department for assistance.
Kind regards
NH
Kind regards
NH
Momentum (SA)'s reply12 Jul 2023, 08:22
Official
Thank you very much for the feedback that you have provided to us. We have escalated your posting to a manager in our Funds at work department for assistance.
Kind regards
NH
Kind regards
NH
DC
Devin C's updateReviewer Update
12 Jul 2023, 08:31OH GREAT.
ANOTHER escalation that will likely not be acted upon.
Really - you guys need to up your game. This is complete bullsh*t
ANOTHER escalation that will likely not be acted upon.
Really - you guys need to up your game. This is complete bullsh*t
DC
Devin C's update12 Jul 2023, 08:31
Reviewer Update
OH GREAT.
ANOTHER escalation that will likely not be acted upon.
Really - you guys need to up your game. This is complete bullsh*t
ANOTHER escalation that will likely not be acted upon.
Really - you guys need to up your game. This is complete bullsh*t