MOMENTUM AGENTS ARE RUDE

RUDE, UNHELPFULL, and UNSKILLED AGENTS..... called into momentum this morning to enquire about my disinvestment of my provident fund. The agent talks to me like im his kid asking me why i call everyday and the asks if i want to speak to management and hangs up on me ... 1stly the disinvestment was made in December 9 2020, I understand they closed for December on 20 December its been almost a whole month now and no joy, momentum you need to check your agents and teach them something called telephone etiquette. Where is my pay out? i have told them to escalate my issue but nothing ... please anyone looking to join momentum please check again .... your agent should be fired due to the fact he **** on a recorded call and hung up without assisting