MB
Mohammed B

1 reviews | Active since Jun 2018

29 May 2023, 16:25

Momentum - Absolute trash.

If you want the worst possible service. Use momentum. I’ve been waiting for my funds to be transferred for a month past their SLA. They never reply or try to help. It’s the most painful experience working with them. Never, ever use this utterly useless company for anything.

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply30 May 2023, 08:57
Official
Dear Mohammed
I am really sorry to hear about your experience. Can you kindly confirm the policy number as well as the policy type in order for me to route your complaint to the correct team for urgent assistance?
Thank you in advance.
Mvdm
MB
Mohammed B's update30 May 2023, 09:06
Reviewer Update
Oh wow. This is what it takes to get a response. Please share your email address and I will copy you into the thread.
Momentum (SA)
Momentum (SA)'s reply30 May 2023, 09:35
Official
Dear Mohammed
Thank you for your feedback. I have sent you an email in order for you to provide me with more information.
Kind regards
Mvdm