NS
Nelisiwe S

1 reviews | Active since Oct 2019

09 Oct 2019, 14:12

MOMENTUM

So I worked for FNB and submitted a claim with momentum four weeks ago. When I call the call centre I spoke to Pinky and Rirhandu and none of them could tell me the status of my claim or acknowledge receipt of my claim. I found the service very disappointing and at some point when I called the call centre I was cut off numerous times

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply09 Oct 2019, 14:19
Official
We are sorry to hear that you are not getting satisfactory results on your claim. We have escalated this matter to the relevant team and they will call you. 
Kind Regards 
Qhakazile
NS
Nelisiwe S's update10 Oct 2019, 09:16
Reviewer Update
Thank you for the feedback i received from Rirhandzu Chabala regarding my aim.