1 reviews | Active since Dec 2019
MOMENTUM *********** !!
i HAVE LIFE INSURANCE WITH MOMENTUM FOR 40 YEARS. DURING 40 YEARS THERE WERE MANY CHANGES IN MY LIFE. I THINK MOMENTUM, IN THE PAST HAD DECLINED TO PAY OUT CLAIMS BECAUSE THE DECEASED DIDN'T INFORM THEM ABOUT CHANGES IN THE LIFE OF THE DECEASED. I'VE BEEN TRYING NOW FOR SOME TIME TO GET MOMENTUM RO INFORM ME WHAT LIFE CHANGES IS IMPORTANT TO THEM TO KNOW ABOUT. OR IS MY SUCCESFUL KNEE OPERATION OF 37 YEARS AGO STILL IMPORTANT. AT FIRST THE LADY AT MOMENTUM COULD NOT ANSWER ME IN AFRIKAANS. NO PROBLEM, GET SOMEONE IN THE OFFICE WHO COULD SPEAK AFRIKAANS. SHE ALSO SAID THAT SHE WOULD GET SOMEONE, WHO COULD SPEAK AFRIKAANS TO CALL ME-NOBODY DID.SECONDLY, DID SHE NOT ANSWER MY QUESTION. DO MOMENTUM PERHAPS HAVE A QUESTIONARE THAT I CAN COMPLETE ?
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Thank you
NH
Thank you for informing us of your concerns.
Kindly assist us with your policy number or identity number in order for the matter to be escalated to the correct department for assistance. You may submit the information under a private reply.
Thank you
NH