EN
Erica N
1 reviews | Active since May 2016
09 Jul 2019, 12:23
Momentum
Have been trying since 24/6 to obtain my passwords to view my Pension. Tried again 1/7, 3/7 and 4/7 and even mentioned I was going to log on Hello Peter which was also ignored, hence this leaves me no option but to log now. All I receive back from them is your email will be attended to in 48 hours.
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
09 Jul 2019, 12:26We take note of your concerns and it has been escalated. We will be in contact with you shortly.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s reply09 Jul 2019, 12:26
Official
We take note of your concerns and it has been escalated. We will be in contact with you shortly.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s replyOfficial
09 Jul 2019, 17:56Good Day
Please accept our most sincere apologies for the poor service which you received.
I confirm that your passwords have been sent to you.
Kind Regards
Sue
Please accept our most sincere apologies for the poor service which you received.
I confirm that your passwords have been sent to you.
Kind Regards
Sue
Momentum (SA)'s reply09 Jul 2019, 17:56
Official
Good Day
Please accept our most sincere apologies for the poor service which you received.
I confirm that your passwords have been sent to you.
Kind Regards
Sue
Please accept our most sincere apologies for the poor service which you received.
I confirm that your passwords have been sent to you.
Kind Regards
Sue