GL
Gerry L

1 reviews | Active since Feb 2020

18 Jan 2022, 17:09

Momentum 12 months and counting the negligence of momentum

Almost a year sins my dad tried to collect his pention. In that time he passed away and now I am wating almost 7 months to collect the money.

I don't understand why you whant to use my dad's Sars number if he will not receive the cash.

I am the executive of the estate use my Sars.

0
Replies (8)
Momentum (SA)
Momentum (SA)'s reply19 Jan 2022, 08:07
Official
 Your posting has been noted and a manager of the applicable business unit will be in contact with you as soon as possible. 

Kind regards
NH

Momentum (SA)
Momentum (SA)'s reply19 Jan 2022, 09:02
Official
Your posting has been noted and I received confirmation that a representative has been in contact with you. 
  
Kind regards
NH
Momentum (SA)
Momentum (SA)'s reply09 May 2022, 11:49
Official
Dear Gerry

I will ask the manager of the fund to contact you.

Kind regards
NH
Momentum (SA)
Momentum (SA)'s reply03 Jun 2022, 08:12
Official
Good day Gerry,

The matter has been referred to Solly for assistance.

Kind regards
NH


GL
Gerry L's update03 Jun 2022, 11:31
Reviewer Update
I received no contact yet i need solly to call me now
GL
Gerry L's update07 Jun 2022, 14:36
Reviewer Update
Solly must call me now
Momentum (SA)
Momentum (SA)'s reply28 Sept 2022, 13:46
Official
The matter has been referred to Solly in order to provide the necessary feedback.

Kind regards.
GL
Gerry L's update04 Oct 2022, 12:06
Reviewer Update
Another block to my query from momentum.
The complaint agents does not call or supply accurate feedback. No emails to hold them to it. *****'s