RM
Rethabile M

1 reviews | Active since Oct 2019

18 Dec 2019, 06:39

Momentum

Why is momentum dragging to pay my mom? My mom made a claim on May, it's December and she still hasn't recieved her payout. How long does one have to wait kante? Or maybe my mom must go dig up my dad and bring him to your offices because seems like this is how things are done lately. My mom couldn't even go to her operation because Momentum is holding her back. I'm disgusted.

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply18 Dec 2019, 07:09
Official
Dear Rethabile

Your posting has been duly noted. i can assure you that the matter will receive urgent attention.  Please accept my apologies for the frustration and inconvenience that this situation has created for you.

Kind Regards

Floraine van Buuren
RM
Rethabile M's update18 Dec 2019, 07:50
Reviewer Update
Please.

Thanks Floraine.
Momentum (SA)
Momentum (SA)'s reply18 Dec 2019, 09:37
Official
Dear Ms Macholo,

I refer to our earlier telephone conversation. You confirmed that subsequent to your posting on Hellopeter that your mother has confirmed that she has received payment.

I hope this matter has thus been resolved to your satisfaction.

Kind regards,

N D'Arch
RM
Rethabile M's update18 Dec 2019, 09:41
Reviewer Update
Thank you so much the matter has been resolved, it's just unfortunate that things had to go this way.