RD
Riezzo D

1 reviews | Active since Nov 2024

20 Nov 2024, 09:32

Moment **** *** service

I AM HONESTLY GETTING TIRED OF YOUR ****. ARE YOU GOING TO PAY CLAIM OR NOT ? I SUBMITTED THE CLAM IN AUGUST ALREADY. IT IS NOW THE 4TH MONTH, 3RD COMPLAINT ON HELLOPETER AND STILL BEING ASKED FOR THE SAME DOCUMENTS OVER AND OVER. ARE YOUR EMPLIYEES HUMAN OR BOTS ? THE IS TIME I AM ASKING VOK !!!!

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply20 Nov 2024, 10:05
Official
Dear Riezzo
Thank you for your message. 
I have escalated your complaint to the fund managers for further investigation.
Kind regards
Mvdm
RD
Riezzo D's update20 Nov 2024, 10:17
Reviewer Update
This is the 3rd time this is being escalated with no resolution and im sick of it. Please provide steps for further escalation and immediate resolution. i.e if i cant contact ombudsman, pension funds adjucator , direct contact with management etc. Urgent response is required. Dir
Momentum (SA)
Momentum (SA)'s reply20 Nov 2024, 15:20
Official
Dear Riezzo
Thank you for your message. Our funds at work team tried to get in contact with you, and will try again later. 
They also submitted an email to you to update you.
Kind regards
Mvdm