JH
Jeannie H
1 reviews | Active since Jan 2010
20 Aug 2025, 10:54
MISTAKEN IDENTITY
I've been trying, quite unsuccessfully, to have a mess cleared up by Momentum where they used an incorrect ID number for one of our members' contributions at the time. I have been sending e-mail after e-mail, and so has the person whose ID has been used in error, and we're simply not receiving any feedback. This has been going on since 26 July 2025 and it's unacceptable to receive nothing but silence when we're talking about potential *****.
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Momentum (SA)'s replyOfficial
20 Aug 2025, 11:58 Dear Jeannie
We would like to assist you, and we have therefore sent the matter to the relevant fund manager, who will be in contact with you as soon as possible.
Kind regards
EdB
We would like to assist you, and we have therefore sent the matter to the relevant fund manager, who will be in contact with you as soon as possible.
Kind regards
EdB
Momentum (SA)'s reply20 Aug 2025, 11:58
Official
Dear Jeannie
We would like to assist you, and we have therefore sent the matter to the relevant fund manager, who will be in contact with you as soon as possible.
Kind regards
EdB
We would like to assist you, and we have therefore sent the matter to the relevant fund manager, who will be in contact with you as soon as possible.
Kind regards
EdB