JB
Johan B

1 reviews | Active since Feb 2013

26 Nov 2020, 10:53

Messed up Tax on death claim

I am highly disappointed in Momentum, They deducted tax before paying out a death claim but the tax was never paid over to SARS. Additionally they submitted the payout in the wrong financial year which is now causing SARS to say that there is an outstanding balance of almost 30K that we need to pay over to them

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply26 Nov 2020, 11:11
Official
Good morning Johan.
Thank you for bringing your concerns to our attention. We are looking into this matter and we will contact you to assist further.
Kind regards
Qhakazile
Momentum (SA)
Momentum (SA)'s reply26 Nov 2020, 14:21
Official
Dear Johan

Our claims department has confirmed that they spoke to you. They will also email you shortly.

Kind regards

NH