JN
Janice N

1 reviews | Active since Dec 2015

19 Dec 2015, 22:57

Membership suddenly disabled

At this very moment I am trying to book flights and suddenly I am not a memeber of momentum when I have paid a new premium of R219 when i added my son on in addition to myself and my daughter which took the momentum team 7 Days to complete after acknowledgement. I would not suggest taking out momentum multiply it is a waste of money I qualify for a 25% discount but I cannot even use it because some sparky decided to terminate my membership. I have emailed them proof of payment and I am expecting feedback however I have just booked my flights because sometimes the discount doesn't make a difference another airline is cheaper waiting for momentum to provide good service is like waiting for a miracle to occur.<br> <br> <br> Really pathetic ... Moreof a headache than benificial <div><br></div><div><em>(Supplier name changed from Momentum Health to Momentum by Hellopeter.com)</em></div>

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply23 Dec 2015, 11:15
Official
Hello Janice Naidoo,

I apologise for the inconvenience this matter is causing you, this is not the kind of service Momentum like to provide to their clients.

A manager will contact you to discuss the matter with you.

Kind regards
Michele Coetsee