Masters of Delay and Emotional Apathy

Losing a loved one is hard enough. -Momentum Insurance has managed to make it worse with their cold, frustrating, and painfully slow claims process.

After my partner passed away, I submitted all required documents, including an affidavit confirming our relationship. Then they asked for more affidavits from her family, which I also provided.

Now, four months later, instead of a payout, they've escalated the claim for forensic investigation. Because apparently, an affidavit from the deceased's own father isn't enough to confirm a relationship. Why ask for documents if you’re just going to ignore them?

It honestly feels like they’re stalling in hopes I’ll give up. At a time when there are financial responsibilities to manage and emotional wounds still healing, their process adds insult to injury.

Momentum’s actions don’t reflect care or empathy—just red tape and suspicion. If you're looking for real support during a loss, look elsewhere. They’ve made an already devastating situation far worse.