1 reviews | Active since Jun 2017

19 Aug 2022, 11:21

Lost in translation no updates

Been in constant contact with the company and relayed my concerns and need for urgent assistance but just empty promises and no solid revert. Everything feels like it's just hanging in the air. Left in the dark on my claim.

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply19 Aug 2022, 11:29
Official
Thank you for bringing this to our attention, the matter has been escalated to a manger in the funds at work department for assistance.

Kind regards
NH
's update22 Aug 2022, 16:56
Reviewer Update
Nothing yet no contact and no further assistance only promises but they are empty I am so irate about this as there is an urgency to processing the claim which was acknowledged. Totally no regards for clients.
's update26 Aug 2022, 11:48
Reviewer Update
Do not use this company they forced me into debt review due to the delay of my claim and I have fallen into depression again. No assistance and no telephone contact received. The information on email reverted is laughable and totally irrelevant.