MM
Masingita M
1 reviews | Active since Sept 2021
16 Nov 2021, 07:41
Life Insurance Medical Assessments
Recently took out life insurance with Momentum, they conducted medical assessments on me but refuse to share the results with me even though these tests were conducted on me. Make this make sense please. Highly disappointed.
Helpful (0)
Replies (5)0
Replies (5)
Momentum (SA)'s replyOfficial
16 Nov 2021, 08:16Thank you for bringing this unfortunate situation to our attention.
Unfortunately, the limited information you provided is not allowing us the opportunity to investigate your concerns further. Please provide us with the following additional information; your identity number and the policy / contract application number. You may add the required information as additional information on this posting or alternatively post it as a private reply on this posting.
Kind regards
Kind regards
CK
Momentum (SA)'s reply16 Nov 2021, 08:16
Official
Thank you for bringing this unfortunate situation to our attention.
Unfortunately, the limited information you provided is not allowing us the opportunity to investigate your concerns further. Please provide us with the following additional information; your identity number and the policy / contract application number. You may add the required information as additional information on this posting or alternatively post it as a private reply on this posting.
Kind regards
Kind regards
CK
Momentum (SA)'s replyOfficial
16 Nov 2021, 13:15Thank you for the additional information provided. The matter has been referred to our Myriad Department for investigation and you will be provided with a response as soon as possible.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s reply16 Nov 2021, 13:15
Official
Thank you for the additional information provided. The matter has been referred to our Myriad Department for investigation and you will be provided with a response as soon as possible.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s replyOfficial
16 Nov 2021, 14:31Dear Masingita
Medical information must be provided to your Dr as a client may understand the information incorrectly. So it is best to provide the tests to your Dr and he will provide you with feedback. Medicals are confidential and must be discussed with your Dr.
Kind regards
MC
Medical information must be provided to your Dr as a client may understand the information incorrectly. So it is best to provide the tests to your Dr and he will provide you with feedback. Medicals are confidential and must be discussed with your Dr.
Kind regards
MC
Momentum (SA)'s reply16 Nov 2021, 14:31
Official
Dear Masingita
Medical information must be provided to your Dr as a client may understand the information incorrectly. So it is best to provide the tests to your Dr and he will provide you with feedback. Medicals are confidential and must be discussed with your Dr.
Kind regards
MC
Medical information must be provided to your Dr as a client may understand the information incorrectly. So it is best to provide the tests to your Dr and he will provide you with feedback. Medicals are confidential and must be discussed with your Dr.
Kind regards
MC
MM
Masingita M's updateReviewer Update
16 Nov 2021, 14:42"My Doctor" didn't perform these assessments, a Momentum Service provider was allocated so surely the service provider should revert.
MM
Masingita M's update16 Nov 2021, 14:42
Reviewer Update
"My Doctor" didn't perform these assessments, a Momentum Service provider was allocated so surely the service provider should revert.
Momentum (SA)'s replyOfficial
16 Nov 2021, 14:45It does not matter who performed the test, a DR have to discuss it with the client.
Momentum (SA)'s reply16 Nov 2021, 14:45
Official
It does not matter who performed the test, a DR have to discuss it with the client.