PM
Powell M

1 reviews | Active since Dec 2015

14 Aug 2018, 17:19

Life Cover Department

Absolutely the worst!! No feedback whatsoever on any queries, and not even picking up their phones at times. I want to open a new life cover policy. please assist

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply15 Aug 2018, 07:01
Official

We appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and we can assure you that a manager will contact you.

Regards,

N D'Arch

Momentum (SA)
Momentum (SA)'s reply15 Aug 2018, 10:36
Official

Dear Mr Mathebula,

I have asked our leads department to refer one of our in-house financial planners to contact you. I was assured that an financial planner will contact you shortly to discuss your needs.

Kind regards,

N D'Arch