HS
Henny S
1 reviews | Active since Feb 2011
27 Apr 2015, 09:07
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My wife registered on the momentum maternity plan. Part of this plan as advertised by Momentum is the momentus baby. <br> <br> With momentus baby tbey advertise a baby hamper which gets sent to you from 24 weeks. <br> <br> My wife is on 37weeks now but still no hamper. Even after calling momentum and multiply as well as numerous emails we are still waiting for this fabled hamper.<br> <br> This leads me to believe that it was all just a lie to attract customers.
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Momentum (SA)'s replyOfficial
27 Apr 2015, 10:45Hello h3nnys,
Thank you so much for the feedback. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them.
I will also be performing a full investigation of how these delays occurred so that we can prevent it from ever happening again.
I can assure you that a Multiply Manager will contact you tomorrow.
I apologise for the inconvenience you have been experiencing.
Kind Regards
Floraine van Buuren
Thank you so much for the feedback. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them.
I will also be performing a full investigation of how these delays occurred so that we can prevent it from ever happening again.
I can assure you that a Multiply Manager will contact you tomorrow.
I apologise for the inconvenience you have been experiencing.
Kind Regards
Floraine van Buuren
Momentum (SA)'s reply27 Apr 2015, 10:45
Official
Hello h3nnys,
Thank you so much for the feedback. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them.
I will also be performing a full investigation of how these delays occurred so that we can prevent it from ever happening again.
I can assure you that a Multiply Manager will contact you tomorrow.
I apologise for the inconvenience you have been experiencing.
Kind Regards
Floraine van Buuren
Thank you so much for the feedback. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them.
I will also be performing a full investigation of how these delays occurred so that we can prevent it from ever happening again.
I can assure you that a Multiply Manager will contact you tomorrow.
I apologise for the inconvenience you have been experiencing.
Kind Regards
Floraine van Buuren