XM
Xolelwa M
1 reviews | Active since Jan 2022
19 Nov 2024, 15:49
Lack of service
I resigned on the 23rd October and have submitted all the documents they required and still i have not received any feedback regarding my pension fund withdrawal,their call center agent will put you on mute everytime you try to call until uou run out of airtime ,i sent emails numerous times with no feedback,i am sk annoyed right,BAD CUSTOMER SERVICE
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
19 Nov 2024, 16:00Thank you for your posting.
We have escalated your enquiry to the fund manager for assistance.
Kind regards
NH
We have escalated your enquiry to the fund manager for assistance.
Kind regards
NH
Momentum (SA)'s reply19 Nov 2024, 16:00
Official
Thank you for your posting.
We have escalated your enquiry to the fund manager for assistance.
Kind regards
NH
We have escalated your enquiry to the fund manager for assistance.
Kind regards
NH
XM
Xolelwa M's updateReviewer Update
20 Nov 2024, 08:52Still i have not received any communication from your people,very poor service.
So many people complaining about not receiving their hard earned money,just empty promises it’s ********* !!!
I will be escalating this matter until i get my money!!!!
So many people complaining about not receiving their hard earned money,just empty promises it’s ********* !!!
I will be escalating this matter until i get my money!!!!
XM
Xolelwa M's update20 Nov 2024, 08:52
Reviewer Update
Still i have not received any communication from your people,very poor service.
So many people complaining about not receiving their hard earned money,just empty promises it’s ********* !!!
I will be escalating this matter until i get my money!!!!
So many people complaining about not receiving their hard earned money,just empty promises it’s ********* !!!
I will be escalating this matter until i get my money!!!!