Lack of Customer Attention & Service

I am not sure what is the status of my membership, it seems that Virgin Active is in the process to cancel Yvonne’s membership, This is not my fault, I have send many requested and phone and send emails for you to resolve this matter, I am not getting any attention to resolve this matter. THIS IS YOUR FAULT!!! I need a manage to resolve this matter, not an call centre agent, that cannot read emails…..

As per my last discussion with your organisation, I have not received any emails confirming that this has been fixed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I am getting frustrated with the service……

I AM NOT GOING TO REGESTER WITH VIRGIN ACTIVTE FOR YVONNE NIEMAMANDT !!!!! PLEASE FIX THE MEMERBSHIP AT VIRGIN……THEY HAVE HER UP AS CANCELLATION!!!!!

Why am I also paying full fees?? Yvonne Niemandt: 06 Dec 2019 MOMENTUM MM***VRSJ31044 -595.00 Gerthardus Niemandt: 30 Nov 2019 VIRGIN ACT***:171167 R-821.25