Lack of compassion and disgusting lack of value for clients

Recently I joined Momentum as a means of getting my finances in order. My initial investment date had to be moved due to Coronavirus and it’s effect on my income. My account was then debited a month early leaving my account with a negative balance. Upon being directed to a manager, whom not only avoided my countless attempts to get hold of him following our initial call, but whom never contacted me back at all. In the end I was forced to reverse the debit order charges which came out of my own pocket. On a positive note I would like to say thank you to Mr Milesh Kara and his patience without whom I would never do business with Momentum again.