KM
Kagiso M

1 reviews | Active since May 2018

11 Dec 2021, 07:06

Lack of communication with regards to claim payment.

Why must we always write our reviews first about you guys before you can attend to solve our problems. I have been communicating so well with you guys when I was missing a document, now that I have sent everything you just went quite. No communication whatsoever just an automated reply but after that nothing. What is happening with my claim scheme no:B0Z 4578.........

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply13 Dec 2021, 15:21
Official
Kagiso

Thank you !

Your concerns have been forwarded to the relevant business division for further assistance.

Kind Regards
EdB
KM
Kagiso M's update12 Jan 2022, 11:45
Reviewer Update
Momentum (SA)
To this day my claim has not been resolved and you guys are no longer replying to my emails,
your other employee said she would be back in office on the 6'th of january, but to date i haven't had anything from her, the other said on the 12'th but nothing as yet. Tell me do you priorities other cases or treat them less importantly to others?