Just bad customer service, twice.

I don't normally complain after one problem, but when I have highlighted an issue before and I'm still running into the same problem, I get annoyed.

It's a pity you don't accept screenshots as that really tells the picture.

On the multiplyonlineshop I navigate to the Garmin fenix 8 51mm,Saph Solar,Bare.

I'm on a tier where I get 40% discount on Garmin.

The price is listed as R28,999.00. It says I save R11,559.60 (40.0%) Shop Limit Reached. So I pay only R27,549.05.

I have not made any purchases this year.

Nothing about this makes any sense.

I understand that from this year I'm limited to R10,000 discount on a device, so I should be getting R10,000 off?

Your agent says that is not the case, I get 40% off the first R10,000 so I should get at least R4,000 off. Why then tell me I save R11,559.60 if that's not even possible?

Last year I questioned this very same thing and after some back and forth you quoted me your Terms and Conditions 10. Errors and Omissions.

This is really a cop out on your behalf. Basically you don't have to take responsibility for anything you display. You can pretend I can get R11,000 discount when in reality I can't and oh, sorry client, we don't have to give you accurate information. We can lie as we want to and we can't be held liable as you agreed to the Terms and Conditions.

"10.1 MM shall take all reasonable efforts to accurately reflect the... Should there be any errors or omissions of whatever nature on the Website, MM shall not be held liable.