Joke on me I guess

I don't know why momentum wouldn't release my money! Its been 2 months quering the progress of my withdrawal only to find non of their advisers who have been wasting my airtime and time asking me for copies pretending to process my claim while really in honest nothing is even started as they send me a message this morning asking me about a contribution that I have not made on a very find that I have singing time to different advisers to for its release!

After long back and forth being asked for information im now send a mail stating the emails im being diluted into thinking my items will be actioned but noo it even goes as far as stating they will not be held liable for that mailbox, yet im advised by the very agents to send to those mailbox which are unattended and no one will be liable I really cannot come to definitions of what horandousness is this