JH
Jo H

1 reviews | Active since Jul 2021

14 Oct 2022, 13:26

JEANETTE STANWORTH

JEANETTE STANWORTH - THIS STAFF MEMBER OF YOURS TAKES NO RESPONSIBILITY FOR POOR BUSINESS PRACTICES, AND DECIDED THE BEST COURSE WAS TO BE RUDE TO ME. I WILL NEVER DO BUSINESS WITH MOMENTUM AFTER SUCH UNPROFESSIONAL BEHAVIOUR.

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Replies (9)
Momentum (SA)
Momentum (SA)'s reply14 Oct 2022, 14:37
Official
Jo H

We are sorry to hear that you are unhappy. We do want to assist and guide where we can.

The matter will be escalated accordingly.

Our sincere apologies!

Kind regards

EdB

JH
Jo H's update17 Oct 2022, 11:33
Reviewer Update
Jeanette has caused a breakdown of trust in your company, I do not conduct business with people I feel I cannot trust especially when it comes to potentially investing money over 15 years. I am indeed extremely unhappy.
JH
Jo H's update17 Oct 2022, 11:43
Reviewer Update
To be clear, contacting third parties regarding MY service and account is disgusting business practice, I have never experienced this and thus do not trust Momentum.
Momentum (SA)
Momentum (SA)'s reply17 Oct 2022, 12:45
Official
Jo H

There are various business units within the company, and on receipt of a HelloPeter - complaint, we need to establish the relevant business area, and we then escalate the HelloPeter - posting to the business area that relates to the complaint.

We do keep legislation in mind and personal information is not shared, as this contravenes legislation.

Your posting has been referred to the person you indicated.

Kind regards

EdB
Momentum (SA)
Momentum (SA)'s reply17 Oct 2022, 13:18
Official
Jo H

We have been requested to await feedback from Mr. Haley in this regard.

Kind regards
EdB
JH
Jo H's update17 Oct 2022, 14:30
Reviewer Update
THIS SERVICE AND ACCOUNT WAS NOT FOR MR HALEY AND WAS NOT PAYED FOR BY MR HALEY, YOU SHARED MY INFORMATION WITH AN OUTSIDE INDIVIDUAL AND THAT IS AGAINST LEGISLATION
JH
Jo H's update17 Oct 2022, 14:32
Reviewer Update
FURTHERMORE, MR HALEY HAS NOTHING TO DO WITH THIS. YOU AND YOUR COMPANY ARE DISGUSTING, AND I WILL TAKE THIS FURTHER IF YOU CONTINUE TO TRY AND INVOLVE OUTSIDE INDIVIDUALS
JH
Jo H's update17 Oct 2022, 14:48
Reviewer Update
LET ME MAKE MYSELF VERY CLEAR, I AM NOT A MINOR, I WILL NOT TOLERATE A COMPANY GOING AGAINST LEGISLATION AND SHARING MY INFORMATION WITH ANYONE. HOW DARE YOU THINK THIS IS OKAY. MOMENTUM CLEARLY CANNOT BE TRUSTED
JH
Jo H's update17 Oct 2022, 15:53
Reviewer Update
I will be reporting this company. Absolutely unacceptable behaviour.